cilly-billys
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Photographic Accuracy - Very Important, please read before buying.

Whilst very effort has been made to present Cilly-Billy’s jewellery as close to the original as possible, colour accuracy of images cannot be guaranteed. Sometimes the lighting can make stones appear brighter than they really are for instance.

Similarly some items are not shown to the precise scale in the photographs however approximate dimensions are included in the description.
If you are in any doubt whatsoever, please do email Cilly-Billy’s and we will be delighted to help in any way we can.

How to Order

Preferred Payment Option for Cilly-Billy's is Paypal

  • Paypal no longer requires you to have an account with them to use their facilities, which means you can now use them like any other secure payment gateway using any of the credit or debit cards shown.
  • Paypal use a secure server to receive your transactions. They do not pass on your card information to us and we ask that you do not send any card details to us either.
  • If you want any further information about security, go to Paypal’s website. http://www.paypal.co.uk/uk
  • When you have finished shopping, you will be directed to Paypal’s secure server where you can make a secure payment to us for your purchase. You will receive a receipt via e-mail confirming your order and payment to orders at Cilly-Billy’s.


Package & Postage Costs

  • UK postage and packaging free of charge.
  • Please allow up to 15 days for international delivery
  • Postage Internationally - £12.00 Signed for Delivery

All Deliveries up to 500g and include compensation up to £500 against loss or damage

Ring Sizing

Cilly-Billy’s recommends that ring sizes are double-checked before ordering on-line. Use this guide to assist or go to your nearest jewellers to double check.
Ring Size
(UK)
Measurement
(mm)
Ring Size
(UK)
Measurement
(mm)
A 37.50 N 53.75
B 38.75 O 55.00
C 40.00 P 56.25
D 41.25 Q 57.50
E 42.50 R 58.75
F 43.75 S 60.00
G 45.00 T 61.25
H 46.25 U 62.50
I 47.50 V 63.75
J 48.75 W 65.00
K 50.00 X 66.25
L 51.25 Y 67.50
M 52.50 Z 88.75

Customer Satisfaction

We are confident that you will be totally delighted and satisfied with your purchase from Cilly-Billy’s. In the very unlikely case that you are disappointed, please do not hesitate to contact us within seven days of receipt of the item and we will do our utmost to help and will provide details on how to make a return and will arrange a refund after items are returned unused and in their original condition. We cannot however offer any refund for earrings due to hygiene reasons. To avoid the possibility of any disappointment, please thoroughly check the item description before you buy.

Sadly, at this time, we cannot offer a refund to people ordering from abroad due to the customs and Paypal charges incurred from overseas returns as these can add up to a significant amount at our expense.

The original postage charge is non-refundable and the buyer must bear the return postage cost. We do not take responsibility for items damaged in the post, all orders are sent thoroughly packaged to avoid any damage, and damaged items will have to be claimed for via Royal Mail.

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